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How do I reset my LSUS Single Sign-On (SSO) Password?

There are a few methods to reset your LSUS SSO password. We detail one of the easiest ways below.


NOTE: In order to be able to reset your SSO password, your account must already have a password reset method assigned to it such as a personal email address. You can register your email address at LSUS MFA Setup


Visit LSUS Forgot Password

  1. Visit LSUS Forgot Password from any web browser and you will be prompted to enter your username. Note: you can also get here by selecting "Can’t access your account?" at the SSO login screen.
    LSUS SSO password reset capcha

  2. Enter your username here and enter the characters in the picture.
    Students: Your username is your StudentID followed by @lsus.edu (E.g. [email protected])
    Faculty/Staff: Your username is your short email address. (E.g. [email protected])
  3. Select your preferred password reset method which you registered prior:
    LSUS SSO select verification type page
  4. Complete the prompt and you will be provided with the ability to set a new password:
    LSUS SSO enter and confirm new password page

If you are still having issues reseting your password and getting back into your account please contact ITS. You can do that by:

Submitting a ticket on the LSUS IT Helpdesk, calling ITS at 318-797-5221, or by email at [email protected].