ITS Helpdesk
General
General resources for students, faculty, and staff.
FAQ
- Virtual Computer Lab Information
- Wi-Fi Available to Students, Faculty, and Staff in Fine Arts Parking Lot
- Microsoft 365 (Formerly Office 365) at Louisiana State University in Shreveport
- When is my LSUS account created, and when do I get access to Moodle and Student Email?
- My student ID and password work for myLSUS but do not work for Moodle or Email.
How-To Guides
- Email How-To
- Disabling or Re-enabling Proctorio Extension
- Wireless How-To
- Test Scoring How-To
- Windows 10 Wireless Setup
Alerts
Exam Scoring
Cybersecurity Awareness
Microsoft Teams
- Working with Teams and Channels in Microsoft Teams (microsoft.com)
- Microsoft Teams at LSUS
- Working with Files in Microsoft Teams
- Video Training From Microsoft for Microsoft Teams (microsoft.com)
- Teams Top Ten - 10 videos to help prepare you for using Microsoft Teams
Multi-Factor Authentication
- Multi-Factor Authentication FAQ
- Change your default MFA and password reset method
- Microsoft Authenticator App FAQ
- MFA Setup Walkthrough - START HERE
- How do I change my LSUS account MFA and Security settings?