FAQ

Here you will find solutions to some of the most commonly asked questions.

Exchange Auto-Complete Feature
To access Auto-Complete settings follow the steps below: Open up your Outlook app. Click on "File" menu in the top left then click "Opt...
Tue, Nov 18, 2025 1:20 PM
Cached Exchange Mode
To access Cached Exchange Mode Settings: Open up your Outlook app. Click on "File" menu in the top left then click "Account Settings&qu...
Tue, Nov 18, 2025 1:20 PM
Adobe Creative Cloud
What is Adobe Creative Cloud? Adobe Creative Cloud(AdobeCC) is a suite of tools and services for photography, design, web design, UX design, and more. LSU...
Tue, Nov 18, 2025 1:20 PM
Camtasia and SnagIt
What is Camtasia? Camtasia Studio is a video-based screen capture program that enables users to demonstrate and communicate ideas or share knowledge using...
Tue, Nov 18, 2025 1:20 PM
What is phishing? How do I protect myself from it?
Thu, Mar 10, 2022 4:31 PM
Transcript / Parchment FAQ
How do I request a transcript? Please see our How To guide:  How To - Ordering Transcripts   What is an electronic transcript? An ...
Tue, Nov 18, 2025 1:20 PM
Traveling And LSUS Single Sign-On lockouts
The purpose of this article is to provide guidance to anyone who is planning to travel or is currently traveling and the implications this may have when aut...
Tue, Nov 18, 2025 1:20 PM
Equally Effective Alternate Access Plan (EEAAP)
Equally Effective Alternate Access Plan (EEAAP) What is an EEAAP? An Equally Effective Alternate Access Plan (EEAAP) is a formal document that outli...
Tue, Nov 18, 2025 1:21 PM